COVID-19 (Coronavirus) Terms and Conditions

Terms and conditions for candidates attending exams at the Bristol Groundschool Examination Centre when COVID-19 restrictions are in force

These Terms and Conditions (T&C) apply to all candidates attending examinations at the Bristol Groundschool Examination Centre (BGS), whether those exams were booked prior to the COVID-19 lockdown or more recently.

Acceptance of these conditions is now mandatory for all attendees; booking and attending an exam at BGS will be taken as full acceptance of these T&C. The T&C are based upon EASA NAA practices, guidance from the UK Government and practices in place in the aviation industry

1) You are responsible for your own travel, accommodation, and refreshments. Due to decontamination issues, and social distancing, there are no facilities available at BGS apart from toilets and access to water.

2) If you have booked and do not attend without cancelling in the required timeframe you will not receive a refund. If you cannot attend due to COVID-19 symptoms you should contact Austro Control or CAA.

3) You must not attend if you, or anyone in your household, have been diagnosed with COVID-19 or display, or have displayed, in the 14 days prior to attendance the following symptoms:

  • a high temperature – you may have a high temperature if:
    • your chest or back feel hotter than usual;
    • you have a temperature reading of 38°C or more; or
    • you have other symptoms, such as shivering (chills), sweating or warm, red skin, even if your temperature is below 38°C;
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of – or a change – in your normal sense of smell or taste

4) You must wear a face covering or face mask to enter the BGS building (you must bring your own, we can’t provide them) and observe social distancing (2 m separation) for the duration of your time in the building, including during the exams. No exceptions can be made to this policy, no matter what the reason.

5) A non-contact thermometer will be used to measure the temperature of all persons entering BGS, including staff; any person with a temperature of 38°C or more will be refused entry.

6) In the event of refusal of entry to the BGS building and / or the exams due to non-compliance with the T&C, or failure of the temperature test on entry, BGS, Austro Control or CAA are not liable for any reimbursement of costs, including exam fees.

Procedures for entry, exam sittings and exit

1) You must arrive at BGS no later than 45 minutes prior to the start time of an exam. Admission will commence 40 minutes prior to the start of the exam.  The last time for entry is 10 minutes before the start of the exam after which the building will be locked.  Late arrivals will not be admitted.

2) The lounge area within the BGS building is out of use. There is limited queueing space inside which may be used only when instructed.  Sanitising gel will be available, but the desks, chairs and iPads will be cleaned before and after each exam by BGS staff.

3) There are no storage facilities on site so watches, books, bags, refreshments, etc. must be left outside the building. You may only enter with exam material and must bring your own pens and pencils including a spare.  A single water bottle is permitted.

4) If the weather allows then windows will be left open in the exam rooms to allow through ventilation; if not, the classroom air conditioning system will be utilised.

5) At the BGS entrance you will have your temperature checked and your ID will be confirmed. Face masks must be worn upon entry and until you leave the building after the exam.  Once your ID is confirmed you will be instructed to either proceed to upstairs to the relevant exam room and sit at the desk with your name, or to the wating area.  The waiting area is in the coffee bar outside the examination rooms and is marked in 2 m spaces.  If you are instructed to wait in the waiting area, you must remain within one marked space until called forward to the examination room.

6) Each desk will have scrap paper, an iPad and printed annex (if required  / applicable to the exam). Annexes are created individually for each candidate so you must sit at the correct desk.

7) On completion of an exam you should dispose of scrap paper in the bins provided before exiting the exam room and then immediately exit the BGS building via the main entrance, or as directed. Nothing should be left in the exam room or BGS building as re-entry will not be possible.

8) You should observe social distancing and not loiter in the building, including toilets, as candidates for the next exam will be entering the building. You are reminded that non-compliance with T&C will result in your removal from BGS could result in a refusal of entry for subsequent exams.