The UK e-Exam Booking Process
The CAA has transitioned from paper-based examinations to electronic-examinations (e-Exams) for the ATPL licensing examinations. The e-Exams service has been introduced to coincide with the introduction of the new CAA-wide dedicated customer portal domain, as all CAA customers will in future register via the CAA website portal to use CAA regulatory and non-regulatory services.
How to Register for your e-Exam
Bristol Groundschool students wishing to sit a UK CAA e-Exam will be required to register for the e-Exams service. To register, please go to https://sso.caa.co.uk/adfsweb/Register.aspx and register a portal account (setting username and password). Login to your portal account and complete the Identity Submission Request, and provide personal details including permanent address; full name, date of birth; gender, telephone number. Confirm your identity by providing high-resolution scanned/photographed images of ‘primary’ and ‘secondary’ evidence. The types of required evidence are described in the e-Exams registration process but will include examples such as Passport or Driving Licence. Please note that without satisfying this stage of the registration process the candidate will not be able to progress to the examination booking system. Successful completion of the registration will result in a system generated notification being emailed to the candidate advising that they are now eligible to access the CAA TASMAN e- Exams service. Then, login to your portal account and select the option to apply for the e-Exams service.
Please note that ATPL Aeroplane pilots should be booking ATPL A exams; ATPL Helicopter pilots should be booking ATPL H IR exams not ATPL H; and all candidates need to register with the CAA and list Bristol Groundschool as their training provider (this includes Military Qualified Service Pilots). However, candidates who are fully exempt approved training (ICAO licence conversion candidates) must not choose Bristol Groundschool as their training provider.
This flowchart describes the process pictorially.
What happens next?
CAA will process the e-Exams Service request and candidate registration within 5 clear working days for standard cases. However, the process may be extended for more complex cases and to allow for the data transfer of any prior exam sitting history. The CAA reserves the right to restrict or deny access to the e-Exams platform at its sole discretion at any time.
The candidate will be asked to specify the ATO he/she is training with (as the ATO will then be asked to accept the candidate). This process establishes a membership between the candidate and the ATO, enabling the ATO to undertake many of the booking actions for the candidate as well as sight of the candidate’s results. For a candidate who is exempt from the requirement of completing approved training with an ATO, the current process of declaration remains unchanged. There will be a web link in Tasman to the guidance and the exemption declaration form. The candidate will also be asked to specify which personal identity document they will present at the e-exam venue (as this is recorded for checking by the examination invigilator each time a candidate undertakes an examination). The candidate must present this specific identity document (must be current and the original) at the examination venue for each examination, failure to do so will result in the candidate being unable to sit the examination.
Once the candidate provides the required identity information and specifies the ATO, the ATO membership request will be initiated and the Examinations Administrator at the CAA will complete the final validation stage for service access to be enabled. Candidates (and ATOs where applicable) will then be able to access the service. Please note you must commence your theory exams within 6 months of receiving your CAA approval.
Booking and payment for examinations is a fully automated on-line process. Amendments to booked examinations, including transfers and cancellations, etc, are also self service. Candidates will be required to login to the CAA Customer Portal (www.caa.co.uk) to access the e-Exams service in order to make these bookings or make amendments. ATO Administrators, processing bookings on behalf of candidates, will be provided specific login credentials by the CAA. Details of the payment methods can be found on the TASMAN e- Exams payment screen.
Examination fees are as published in the CAA Scheme of Charges, however, some international venues have different fees, and these are annotated against the examination service you are applying for.
Candidates will receive an email notification containing their booking confirmation. An electronic copy will also be held in their e-Exams portal account which can be accessed at any time.
Examination bookings and amendments will be accepted up to 72 hours before the examination sitting after which examination sessions will be closed. Bookings can be amended without contacting the CAA Examinations Administration Team up to 72 hours before the examination sitting, after which amendments can only be made by the CAA Examinations Administration Team.
Please note that all venues will be closed for bookings and changes in the e-Exams system 72 hours prior to the first day of the examination sitting. A sitting shall be a period of examinations as determined by the CAA.
At the time of booking, and when the candidate attends an examination, guidance will be provided which clearly defines conduct during the examination, terms and conditions for sitting examinations and the attendance sign-in process.
The CAA exam timetable is a guide to dates on which you may be able to sit your exam. Some dates may be subject to change. A list of confirmed dates for exams is available on the CAA online e-exam system. When you log in and book an exam you will be able to choose from one of these dates.
UK and International Exam Venues
Bristol Groundschool is an EASA examination centre. This e-Exams centre is open to any student, regardless of where you have studied. At Bristol Groundschool you will have the benefit of sitting your exams in a comfortable and friendly environment. Other UK examination centres are Oxford Airport, Southampton, Luton, Gatwick, Leicester and Perth (Scotland). Please note that limitations apply in respect of seating capacity at venues.
The CAA also provides an examination service directly to candidates via a global network of examination centres which offer UK CAA examinations in convenient locations spanning from the USA through Europe, the Near and Middle East, India, South East Asia and New Zealand. Please visit the CAA website for more information. For US-based students, please note that a new CAA open venue will soon be available in Orlando, Florida, USA.
Once an e-Exams venue is open for bookings, candidates and ATO authorised administrators will be able to access information about opening times and seating availability via the e- Exams system. Venue location information, contact details and facilities available at venues will be available on the e-Exams site.
All examinations are conducted in a secure and invigilated environment. Candidates will be greeted by the Lead Invigilator on the day of sitting, be requested to provide their previously nominated original identification to verify their eligibility to sit, and be required to sign an attendance register before being seated. All examinations desks are equipped with a monitor, keyboard and a mouse ready for the e-Examinations to commence. A verbal briefing will be delivered to all candidates by the Invigilator and candidates will be asked to read and accept (by signing) the examinations conditions presented in an e- Examinations Candidate login form available on each candidate’s designated desk. Examinations will be invalidated if a candidate fails to sign the login form. Candidates will have received in their booking confirmation a list of permitted, prohibited and supplied materials for the specific examination subject being sat. Only permitted or supplied materials will be available for use, no other items.
Candidates will be instructed by the Invigilator to commence the examinations by entering their login details and clicking the ‘start’ button when instructed. The examination will then continue until the duration is completed or the examination is ceased early by the candidate.
When an examination is completed by the candidate, they will be required to raise their hand to attract the attention of the Invigilator who will then finalise the examination to permit the candidate to leave.
All examination venues will be installed with CAA controlled Closed Circuit Television Cameras (CCTV) which will monitor all examination events. Candidates are required to observe the terms and conditions of examinations conduct, including all Invigilator instructions, at all times. Failure to do so will result in sanctions being applied to the candidates for misconduct.
Results and Reporting
Results of examinations are available once the examination sitting is closed by the CAA Administration Team. A ‘sitting’ shall be a period of examinations as scheduled by the CAA to occur within a working week. An e-mail notification will be sent to the candidate (and ATO where a membership relationship exists) to advise once the results are available in the candidate’s e-Exams TASMAN account. To obtain the result information the candidate must log onto the examination system, via the CAA portal website, and download the result notification. The candidate will receive a separate result notification for each examination they have completed. Each result notification will provide a statement of the candidates knowledge deficiency, this report is generated by matching questions failed by the candidate to the published learning objectives from the EASA Syllabus. Candidates whose score is less than 50% will not receive a knowledge deficiency report.