IT Support

Help with ATPdigital

If you have any problems with the ATPdigital application, you’ll find FAQs and Troubleshooting guides on these pages:

ATPdigital for Windows PC
ATPdigital for Mac
ATPdigital for iPad

If you still have a problem after running through the above guides, or would prefer to talk to a member of our team you can open a ticket with BGS Support by emailing

or you can call us on 01275 345913

(Lines open 9:00 – 17:00 UK Time, Monday – Friday, excluding UK public holidays)

If you would like one of our team to connect up to your PC/Mac to help you directly, you can make a booking for a remote session.